lolabeautybox

  • Total activity 71
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  • Subscriptions 33

Activity overview

Latest activity by lolabeautybox
  • lolabeautybox created an article,

    How will I know which box will be my first box?

    If you subscribe after the current month box is sold out your first box will be the next month box. If your renewal date for example: It's April 5th and your renewal date states April 30th. You wil...

  • lolabeautybox created an article,

    My product arrived broken? What can I do?

    If your product arrived broken please contact us immediately. Upon contacting us please list your first and last name, which product arrived broken, and attach photos of the broken product with oth...

  • lolabeautybox created an article,

    Is their a wait list?

    We do not have a waiting list at this time!

  • lolabeautybox created an article,

    I cancelled my account in the past! Do I have to re enter all my information again?

    If at any time you’d like to start receiving beauty boxes again after canceling, you can skip the signup process! Just login to your account and re subscribe on your account or contact us and we ca...

  • lolabeautybox created an article,

    I cancelled my subscription, Why am I still receiving boxes?

    If you have purchased a quarterly or yearly subscription, you can cancel your account at any time, but you will still receive all boxes you prepaid for prior to requesting cancellation. If you canc...

  • lolabeautybox created an article,

    How to cancel my subscription?

    We’re sad to see you go but all you have to do is login to your account and click ‘Cancel’ next to the subscription you’d like to stop. You can find it in your account portal under “My Subscription...

  • lolabeautybox created an article,

    What is your cancellation policy?

    Lola Beauty Box Subscriptions can be cancelled at any time, but you will still receive ALL boxes you prepaid for prior to requesting cancellation. After we have shipped all pre-paid boxes (i.e. you...

  • lolabeautybox created an article,

    Do you offer refunds?

    Lola Beauty Box does not offer refunds, returns, or exchanges once your order has been placed. 

  • lolabeautybox created an article,

    How can I update my billing payment?

    To update your payment information please follow the instructions below: -Visit www.lolabeautybox.com -Click "My Account" and log in using your email address/password -Scroll to the botto...

  • lolabeautybox created an article,

    What happens if my credit card payment is declined on the date of charge?

    If your payment is declined your account will be placed in a past due state. Our system will automatically continue attempting to charge your card to collect payment for ten days. In order to stop ...