If your product arrived broken please contact us immediately. Upon contacting us please list your first and last name, which product arrived broken, and attach photos of the broken product with other products that arrived in your box. We must receive your broken product request within 5 days of you receiving your box.
Articles in this section
- My product arrived broken? What can I do?
- Is their a wait list?
- What does the $21 include?
- What is the monthly cost of Lola Beauty Box?
- How many items will be in my Lola Beauty Box?
- Will I be receiving full size or sample size items?
- Can I gift Lola Beauty Box?
- What’s the difference between monthly and prepaid subscriptions?
- I want this month's box!
- I just joined Lola Beauty Box. What can I expect?